Help for the report
HAVE YOU RECEIVED THE Text message?
When your tests are ready you will receive a text message.
Below you will find all the ways we provide for you to view the report.
IF YOU HAVE AN ITALIAN TAX IDENTIFICATION NUMBER
DOWNLOAD THE REPORT FROM THE RESERVED AREA
- Click on the Reserved Area button
- Access the reserved area or Register and create your personal account
- To unlock the Reports and Invoices Area, enter the Personal Data Code we gave you upon acceptance and the Tax Code.
The code will only be needed at the first access, after it will be sufficient to log in normally with your username and password.
IF YOU DO NOT HAVE AN ITALIAN TAX IDENTIFICATION NUMBER
DOWNLOAD THE E-MAIL REPORT
1. Access your e-mail (the one corresponding to the e-mail address you provided at the reception desk) and open the e-mail we sent you
2. Double click on the icon of the "Report" file attached to the email
N.B. For those accessing from a smartphone or tablet: a special APP may be required to open the .zip file.
We recommend the following APPs: Android = WinZip / iOS = iZip
3. A window will open for you to enter the password that we gave you at the reception desk
4. Enter the Password and press OK to unlock the file
5. Open the file and view the report. You can save it and print it.
COME AND COLLECT THE REPORT FROM US
You can come and collect the report in one of our facilities regardless of where you had the test.
If you collect for others, bring the completed proxy with you.